Google should auction off customer support, like it does AdWords. Hire as many support staff per product as Google deems profitable. When submitting a support

Google should auction off customer support, like it does AdWords. Hire as many support staff per product as Google deems profitable. When submitting a support request, I indicate how much I'm willing to pay to receive an answer. The highest bids get answers, the rest don't (or get slower answers depending on request volume and difficulty).