Well remember that the car "lost" 60 miles of range overnight. If the Tesla people told him that charging it for a bit would restore the range it is conceivabl

Well remember that the car "lost" 60 miles of range overnight. If the Tesla people told him that charging it for a bit would restore the range it is conceivable that he would think that the whole 60 miles would come back. Remember that not everyone has a detailed understanding of how cold temperatures affect lithium ion batteries.