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Thanks. I'll add some copy to the front page to clear up some of your questions. Payments are all done through Stripe Connect. Right now Teachity isn't taking
by panther2k 14y ago
Thanks. I'll add some copy to the front page to clear up some of your questions.
Payments are all done through Stripe Connect. Right now Teachity isn't taking a cut, but if the site ends up getting enough users then I'll start experimenting with pricing... as a comp, I think airbnb is 6-12%, elance is ~9% of each transaction.
Refunds are tricky. Everything is run through Stripe so I can't directly issue refunds above Teachity's cut. If people have a really horrible experience/no-show tutor I can ban the tutor and give refunds out of my own pocket although that wouldn't be sustainable. I'm working on a feedback system, so hopefully that will head off most problems... although you need enough reviews for that to be effective in the first place.
- amfeng 14y agoHey there, I work on Connect at Stripe. Sorry if there was any confusion regarding refunds and Connect: you can both make refunds back to the customer, and refund your application fee back to your tutor. Would love to help clarify things, feel free to email me at amber@stripe.com as well. (: