Well, I wont go so far calling Rackspace a 'bad' company as such, afterall they have an excellent customer support - but there are somethings which should never

Well, I wont go so far calling Rackspace a 'bad' company as such, afterall they have an excellent customer support - but there are somethings which should never be overlooked or , for that matter, never be done when you have such a huge customer base. Rackspace is just taking a wrong turn here!