This might have been true in the past (I’m not going to verify their old T&Cs), but it’s not true anymore - you can send back engraved items back to Apple with

This might have been true in the past (I’m not going to verify their old T&Cs), but it’s not true anymore - you can send back engraved items back to Apple with no issues. You can’t _exchange_ them for a different item/credit, but normal returns are absolutely allowed.