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Of course those are possibilities, as is having a landline. People pranking tech support lines is also a possibility and I suspect a more common one.
by anigbrowl 8d ago
Of course those are possibilities, as is having a landline. People pranking tech support lines is also a possibility and I suspect a more common one.
- account42 8d agoMore common is companies "pranking" their customers by adding unnecessary smartphone requirements. If they are concerned about customers pranking support about not having a smartphone they can easily preempt that by not adding a smartphone requirement in the first place.
- anigbrowl 7d agoI am not arguing in favor of corporate apps or smart TVs (which I would not want to buy either). I'm just looking at things from the perspective of the unfortunate person doing tech support, not their corporate overlord.