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Moats are obstacles against something you're trying to avoid. It can be competitors coming in, or customers going out. A moat could surround a prison to keep pr
by buran77 9d ago
Moats are obstacles against something you're trying to avoid. It can be competitors coming in, or customers going out. A moat could surround a prison to keep prisoners in. Some companies just choose to treat their customers as prisoners.
- entrope 7d agoThe usual metaphor for keeping customers is a walled garden, right? I think it's useful to distinguish them by default.