5 ms·
> but every EU member has a clear agency for consumer complaint, and I don't buy it that it is hard for consumers to report violations, The problem is the resp
by maccard 10d ago
> but every EU member has a clear agency for consumer complaint, and I don't buy it that it is hard for consumers to report violations,
The problem is the response is toothless. I reported Amazon for a violation to ICO in February 2019, received an automated email a month later asking for a swathe of information, replied to that, and 3 months later got an update that it would be assigned a Case Officer. That was the last time I heard from them on that matter.
Meanwhile, my local council will respond to pretty much _everything_ within 24-48 hours. I’ve reported all sorts of “small” things and when it comes up naturally friends are surprised that the council did anything. They’ve never actually tried reporting the issues, and assume it’s all fruitless.
- zelphirkalt 9d agoIf the severity of punishment for violations was high enough, we would only need very few example cases, before it stops.
- maccard 9d agoseverity of punishment does not correlate to reoffending rates. We’ve seen this time and time again. Consistency of enforcement does.
- zelphirkalt 9d agoConsistently collecting pennies also won't do. Both is needed. It needs to hurt the business in violation, and it needs to be consistent.
- Frieren 9d ago> Amazon... The company that looks like a medieval food shop with meat warming in the sun and a big sign that says "caveat emptor" and manned by a slave with very dirty hands. The fact that it still operates in the EU is prove that more tough punishments are needed for corporations that push fraud, dangerous products, abuse of monopolistic position, etc. Amazon in a nutshell.
- mitxela 9d agoA government can't ban a company for its reputation - it has to actually do something wrong.
- Frieren 9d ago> it has to actually do something wrong. https://www.theguardian.com/us-news/ng-interactive/2026/apr/20/amazon-sellers-price-raises-california https://www.theguardian.com/us-news/ng-interactive/2026/apr/... It is not reputation, it is committing actual crimes...