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The 'buy' part of their site is still down. Sounds like a perfect use case for the cloud...

• rdemmer 14y ago
  we're still working hard on getting things running smoothly. thank you for your patience.
  • thebluesky 14y ago
    Maybe reassuring folks that the 24 hour counter will only start once the site is functioning again would go a long way towards stopping folks from hitting F5 so much...
    • rdemmer 14y ago
      you can certainly expect fairness. If you are unable to purchase due to the store being down it is fair to expect an extension.
      • chris123 14y ago
        That's good to hear. I submitted an order over an hour ago and have received no email confirmation, license key, download link, whatever :) I emailed your sales department to at least make a paper trail of that. Looking forward to giving your products a real trial now.