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I recently had a perfect storm of non-friendly technology. I made one purchase on Amazon while connected to a VPN. Amazon froze my account and demanded proof
by Intermernet 20d ago
I recently had a perfect storm of non-friendly technology.
I made one purchase on Amazon while connected to a VPN.
Amazon froze my account and demanded proof of identity.
Amazon don't accept an existing photo of primary ID for their preferred ID verification check, it must be a photo taken by a camera on-device, and I don't have a webcam on my desktop PC. Once you select the secondary method, it seems you can't go back to the primary.
My bank can't issue a statement on the mobile app.
My bank, even through the website, can't issue a statement that has the required details (name, credit card details - blanked except for last four digits, and transactions) that includes pending transactions.
I had to manually request a statement from my bank (via a phone call) that included the pending transaction, edit it in an image editing app, submit it to Amazon via their web-site.
None of the apps (bank, Amazon, government ID, camera) had the flexibility to solve the problem.
The root cause was using a VPN to make an online purchase of a $12 piece of hobby electronics.
Not only are apps broken, the current state of the internet (and the random ways companies try to enforce "security") is also broken.
- inigyou 20d agoJust make a new account at that point, right?
- rovr138 20d agoNot OP Unfortunately for me, a lot of my books are tied to them.
- inigyou 20d agoThey come into your house and take your books back if you stop using your account?
- rovr138 20d agoKindle / Audible.
- inigyou 20d agoso, not books.
- rovr138 20d agoIf you think a book is made by the physical medium, you must think everything in paper is a book. The prose in a book has certain content structure, intent, and writing. So unless a napkin and a receipt are books, what actually makes something a book is its content structure, intent, and writing. Not the paper it's printed on.
- inigyou 19d agoNumber of pages is relevant. If it has five, it's only a booklet.
- Intermernet 20d agoMy Amazon account is, unfortunately, tied to AWS, Prime, Kindle as well as online shopping. I hate this, and I'm in the process of removing all of my stuff from all of these services.
- nickff 20d ago>”Amazon don't accept an existing photo of primary ID for their preferred ID verification check, it must be a photo taken by a camera on-device, and I don't have a webcam on my desktop PC” In my experience, it was not possible to complete the verification via computer, even with a webcam. The verification site assumes and seems to require that you use a cellphone.
- Intermernet 20d agoNow I'm glad I didn't have a webcam. It would have just added a few more steps to my tale of woe ;-)
- nickff 20d agoYes, I spent about an hour trying to figure out how to make the webcam work, but I'm sure you would have figured out the limitation more quickly.