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Your reply to this comment got flagged dead for some reason (not sure why, it seemed like a good faith comment) so I'm responding with a couple thoughts here.

by Wilduck 21d ago

Your reply to this comment got flagged dead for some reason (not sure why, it seemed like a good faith comment) so I'm responding with a couple thoughts here. Looking at your set of steps, I'm definitely getting lost around step 3 "The program then guides you one step at a time. Each step is a small module: a short assessment (a few structured questions), a task, a referral, a verification, and so on. It adapts to your answers rather than dumping a wall of text." Am I wrong that this flow is not built yet? Or is completely inaccessible to me? Like, looking at the program page https://dohmh.codify.nyc/program/71776 https://dohmh.codify.nyc/program/71776 I don't see how I can follow any of the steps. You say this is drawn from DOHMH pages, so I found the corresponding one for this program: https://www.nyc.gov/site/doh/health/health-topics/stay-healthy.page https://www.nyc.gov/site/doh/health/health-topics/stay-healt.... I think this page is miles better than what you've built for a few reasons: 1. It comes with context in the form of paragraphs of explanation 2. It doesn't use undefined words like "program", "agent", "target". No where on that page is a string like "PersonalPrepTaskAgent". 3. It provides links to more resources, also written in nice human readable language I don't want to be too hard on your project though. I've had to interact with the Pennsylvania DMV website a number of times, and trying to understand how to meet the requirements for a residential parking permit when I moved into my house was crazy because I needed some non-standard documentation due to having out-of-state plates. I would have loved a someone to break down the steps to me in very clear, understandable language. But I'm not sure your site is doing that right now. As a last note, I wouldn't say you're "spamming" the comments, but I might recommend reaching out to potential users directly and asking them for harsh feedback. Posting into the void here clearly isn't getting you enough actionable feedback.

arionhardison 21d ago
I have no idea either LOL.
arionhardison 21d ago
Its just not accessible to you, I am removing the login requirement right now because I think if you could easily click "Start" it might become a little clearer. This is really great feedback man; and I am literally going to fix these things right now. 1. I am going to open up all the programs so users can click through all of the steps and really understand, like a preview. 2. I am going to just use my horrible writing skills and do the copy myself. I am very insecure about my writing so I leaned on AI for that probably way too much. 3. I am going to add a video NOT of program/protocols but of the actual process that its automating; e.g.: https://wiki.codify.nyc/agent/posts/nyc-311-apply-victim-compensation https://wiki.codify.nyc/agent/posts/nyc-311-apply-victim-com... and some of the user testimonials; for example - the core use case is care plan automation. 1k of the 2k users I was speaking about all were from crohns.ai I think I not only missed the mark here but did the exact opposite of what I wanted to. Codification is supposed to simplify complex workflows and it seems like I did the opposite here and I can totally see how nobody would ever be able to tell that I am automating a process here. The amount of embarrassment you just saved me I cannot thank you enough for. I was about to do my first "email/blast" style marketing campaign but I am going to dig into this first. If you don't mind, I would like to email you when I made the fixes. Edit: The thing I don't know how to express is that the page you like, that can take a lot of work. I want to automated all of the things possible so that instead of reading a page its essentially just a program and the agent guides you (for real) through everything required to complete whatever process or flow the page describes.
- Wilduck 21d ago
  Glad the feedback was helpful! Feel free to email me at either email in my profile. I think your next steps laid out here are good ideas. In particular, fully documenting (with video or text) a handful of actual successful uses of your site / the programs seems like a great next step.

by Wilduck 21d ago

arionhardison 21d ago

I have no idea either LOL.

arionhardison 21d ago

Its just not accessible to you, I am removing the login requirement right now because I think if you could easily click "Start" it might become a little clearer. This is really great feedback man; and I am literally going to fix these things right now. 1. I am going to open up all the programs so users can click through all of the steps and really understand, like a preview. 2. I am going to just use my horrible writing skills and do the copy myself. I am very insecure about my writing so I leaned on AI for that probably way too much. 3. I am going to add a video NOT of program/protocols but of the actual process that its automating; e.g.: https://wiki.codify.nyc/agent/posts/nyc-311-apply-victim-compensation https://wiki.codify.nyc/agent/posts/nyc-311-apply-victim-com... and some of the user testimonials; for example - the core use case is care plan automation. 1k of the 2k users I was speaking about all were from crohns.ai I think I not only missed the mark here but did the exact opposite of what I wanted to. Codification is supposed to simplify complex workflows and it seems like I did the opposite here and I can totally see how nobody would ever be able to tell that I am automating a process here. The amount of embarrassment you just saved me I cannot thank you enough for. I was about to do my first "email/blast" style marketing campaign but I am going to dig into this first. If you don't mind, I would like to email you when I made the fixes. Edit: The thing I don't know how to express is that the page you like, that can take a lot of work. I want to automated all of the things possible so that instead of reading a page its essentially just a program and the agent guides you (for real) through everything required to complete whatever process or flow the page describes.

Wilduck 21d ago
Glad the feedback was helpful! Feel free to email me at either email in my profile. I think your next steps laid out here are good ideas. In particular, fully documenting (with video or text) a handful of actual successful uses of your site / the programs seems like a great next step.