6 ms·
All of it is greed. 100%. If you could be profitable with 50 customers providing excellent support, you can be MORE profitable spreading that excellent support
by Libcat99 22d ago
All of it is greed. 100%.
If you could be profitable with 50 customers providing excellent support, you can be MORE profitable spreading that excellent support across a larger customer base.
Just because none of the big corpos choose to do this does not mean it isn't possible. It's JUST greed.