The backend company many financial institutions use to verify a person’s identity has details of my life mixed up with my son’s. When I do verification I have t

The backend company many financial institutions use to verify a person’s identity has details of my life mixed up with my son’s. When I do verification I have to be mindful of this, and often have to call him to make sure I don’t fail. There is no one to call. It’ll be like this forever.