It sounds like you've got a great system for your technical folks. The question is if that works super well for sales, design, support, etc. I'm trying to build

It sounds like you've got a great system for your technical folks. The question is if that works super well for sales, design, support, etc. I'm trying to build something that works equally well for the technical & non-technical folks. All connected to the same system. All in auto-pilot so nobody has to manage it.