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The second paragraph of the email: We strongly advise transitioning your users to a different Microsoft 365 offer for nonprofits, before the subscription is ca

The second paragraph of the email: We strongly advise transitioning your users to a different Microsoft 365 offer for nonprofits, before the subscription is cancelled, to avoid disruption and data loss. Connect now with your current Microsoft partner – or find a partner – to get started. Learn more about what happens to your data and access when your subscription ends. That last sentence links to https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/what-if-my-subscription-expires https://learn.microsoft.com/en-us/microsoft-365/commerce/sub...

docjay 25d ago
I wish they’d just use clear and blunt language, rather than “strongly advise” and “to avoid.” I’m reminded of my bank sending “Important account information” mail that contains advertising OR actual important information, but at like a 20:1 ratio. “YOUR FILES WILL BE DELETED ON {DATE}” seems like it would have solved any ambiguity.
- robomc 25d ago
  Yeah the subject of the email should be "Action Required To Prevent Data Loss" or something
  - marcus_holmes 24d ago
    I would almost certainly delete that as spam, since I receive approximately 34987349873964 emails per minute with that exact subject, all of which are intended to do me harm
- Dylan16807 24d ago
  More important than that is you have a date where you lock the data, and a date where you actually delete it, and those dates are months apart. Even if the emails are going into a black hole that shouldn't result in data loss. Don't have everything working as usual one day and gone forever the next.
- xaksnTMu2 24d ago
  To be fair I get “YOUR FILES WILL BE DELETED ON {DATE}” spam for every fay of the year, I would not be surprised legit emails are getting blocked if they contain that phrase in title - and having it in the body doesn't help either with the amount of "Important update to our terms of service" emails.
crooked-v 24d ago
That's some real nightmarishly passive-aggressive wording. It reads to me like the kind of thing intentionally structured to leave people confused until after the deletions are already done, so then it's too late to argue about the free service being removed.

docjay 25d ago

I wish they’d just use clear and blunt language, rather than “strongly advise” and “to avoid.” I’m reminded of my bank sending “Important account information” mail that contains advertising OR actual important information, but at like a 20:1 ratio. “YOUR FILES WILL BE DELETED ON {DATE}” seems like it would have solved any ambiguity.

robomc 25d ago
Yeah the subject of the email should be "Action Required To Prevent Data Loss" or something
- marcus_holmes 24d ago
  I would almost certainly delete that as spam, since I receive approximately 34987349873964 emails per minute with that exact subject, all of which are intended to do me harm
Dylan16807 24d ago
More important than that is you have a date where you lock the data, and a date where you actually delete it, and those dates are months apart. Even if the emails are going into a black hole that shouldn't result in data loss. Don't have everything working as usual one day and gone forever the next.
xaksnTMu2 24d ago
To be fair I get “YOUR FILES WILL BE DELETED ON {DATE}” spam for every fay of the year, I would not be surprised legit emails are getting blocked if they contain that phrase in title - and having it in the body doesn't help either with the amount of "Important update to our terms of service" emails.

crooked-v 24d ago

That's some real nightmarishly passive-aggressive wording. It reads to me like the kind of thing intentionally structured to leave people confused until after the deletions are already done, so then it's too late to argue about the free service being removed.