Users who are unhappy with some idiosyncrasies of a product tend to be significantly more vocal than users who are fine with it, and for any feature whatsoever

Users who are unhappy with some idiosyncrasies of a product tend to be significantly more vocal than users who are fine with it, and for any feature whatsoever there are going to be an unhappy group of people who vocally complain about it. It's why time and time again you see people complaining on Internet forums about issues, and if you're part of a specific Internet bubble you might think that this complaining represents a general trend among the broader population and wonder how it is that no one is doing anything about this issue that you and the rest of your bubble are constantly complaining about... and the answer is mostly because the vast majority of people, who don't live in the same bubble you do, are mostly fine with how things work, but you're not going to hear them express it.