>But also, just watch anyone trying to catch an animal Have you seen non-tech office workers solving computer problems? Gathering around, hitting the case, pre

>But also, just watch anyone trying to catch an animal Have you seen non-tech office workers solving computer problems? Gathering around, hitting the case, pressing random buttons, calling their friends, who are also clueless, on the phone, everyone advising everyone else on what to do next? This is exactly how programmers and SREs deal with the same problems according to you.