You can optimize work. But you can't optimize AWAY work. If you depend on human attention, expertise and judgement, as we do in medicine, you need that trained

You can optimize work. But you can't optimize AWAY work. If you depend on human attention, expertise and judgement, as we do in medicine, you need that trained doctor to have the time to look at the transcript and think carefully about the contents. If we use AI as a way to help doctors spend even less time on each patient's case, we're going at it the wrong way. It shouldn't help cut costs, it should help improve the quality of care.