You're right. However, I'm also of the boomer opinion that you should get what you pay for. "Ranting online" about a service (you pay for) being unavailable is

You're right. However, I'm also of the boomer opinion that you should get what you pay for. "Ranting online" about a service (you pay for) being unavailable is a reasonable reaction. It's not like they have a call center you can dial into for support ...