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DO IT! They probably do not even consider the idea that they would lose customers due to UX. Lower rates, promotions, change of circumstances, but there probabl
by philistine 1mo ago
DO IT! They probably do not even consider the idea that they would lose customers due to UX. Lower rates, promotions, change of circumstances, but there probably isn't a checkmark in their loss of customer forms that include we made our user interface worse.
- dessimus 1mo agoMeh, WF already has their info, they just create 3 more accounts for every one that is closed.
- delecti 1mo agoOpening accounts like that might benefit the associate who gets credit for them, but money is the metric that actually counts. And if nothing else, leaving a company whose service sucks doesn't need to send a message, it's just moving so the service you receive improves.