5 ms·

Got an MX4 yesterday and it has a printed card with "Go to logitech.com/mx to get started" resulting in a "Forbidden" error page. This product hasn't even been

• mikepurvis 1mo ago
  Might have been an overeager packaging designer that printed that and then filed a ticket for someone to set up the redirect and that ticket is still in the person's queue. Or it's something about your own connection. Maybe an ad blocker? For me, the redirect works: $ curl -IL logitech.com/mx 2>/dev/null | grep http Location: https://logitech.com:443/mx location: https://www.logitech.com:443/mx location: https://www.logitech.com/en-ca/mx.html (I have the Mechanical Mini keyboard and the 3S Anywhere mouse; I like the MX product line.)
  • phillipseamore 1mo ago
    I'm currently in Europe and forgot my Unimouse, hence the purchase. I just tried on 5G and get a Forbidden there as well, open the VPN back to US and then the URL works. I see "en-ca" in your redirec there so likely they don't have a default/fallback redirect. The MX4 is nice but damn if it isn't the heaviest mouse I've pushed around a tabletop.
    • BoorishBears 1mo ago
      MX4 finally got me looking elsewhere until I stumbled upon this: https://ergodriven.com/products/the-vertical-handshake-mouse https://ergodriven.com/products/the-vertical-handshake-mouse I got it specifically because they had a mini rant about the weight of switches that other vertical mice use, and while I couldn't tell if that was a real problem, that's the kind of mentality I used to ascribe to Logitech. The MX4 is clearly marketing logic. The haptic feature adds nothing of note, and 100% feels like their marketing people got to preempt the core goal of making an ergonomic mouse so they could have a headline.
      • what 1mo ago
        The hand is very off putting, should have hired a better hand model. Also real infomercial vibes, the way the posture completely changes between flat and vertical.
        • BoorishBears 1mo ago
          If no hand model is what's letting them sell me a high quality mouse for $45 in a two pack... I'll take whatever hands they can get
      • TylerE 1mo ago
        I'm a big fan of the Zowie EC mice. Basically (egonomically) a clone of ye old Microsoft Intellimouse (From the late 90s/early 2000s when MS actually made good hardware), except with modern guts and available in 3 sizes. For my hand the most comfortable mice every created.
  • aftbit 1mo ago
    Jeez that's a heck of a redirect chain. The :443 is an odd choice no? And the redirect to https://domain before https://www.domain https://www.domain. There are even two more for me. Also... inconsistent casing for the Location header? Different parts of the server stack I suppose. Location: https://logitech.com:443/mx location: https://www.logitech.com:443/mx location: https://www.logitech.com/en-us/mx.html location: https://www.logitech.com/discover/c/master-series location: https://www.logitech.com/en-us/discover/c/master-series.html
    • NoahZuniga 1mo ago
      443 is just the default https port, so not really? It doesn't add anything as browsers use that port by default when the scheme is https.
      • aftbit 1mo ago
        Sure, it just seems odd to specify it. I haven't seen that in a link in a long time. I don't usually snoop Location redirect chains in my browser though, so maybe it's more common than I think.
    • chrismorgan 1mo ago
      http:// → https:// → https://www. is actually the recommended technique, because it lets an HTTP-Strict-Transport-Security subdomains directive work. But the rest could have been flattened into the second redirect.
• selcuka 1mo ago
  That URL works for me. It must be an issue on your end.
  • phillipseamore 1mo ago
    Seems to be country/geoip dependent.