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"Is there any way to help the elderly navigate this shift?" As it stands right now, no. Luckily, at least for now, I'm tech savvy enough to navigate it. But th
by clsec 1mo ago
"Is there any way to help the elderly navigate this shift?"
As it stands right now, no. Luckily, at least for now, I'm tech savvy enough to navigate it. But the 100, mostly immigrant, elderly residents of my building will not be so lucky.
Two months ago I learned, during a water outage on a Saturday morning, that my building's new assistant manager was an AI bot from EliseAI. What was an actual emergency, it thought, was something that could be dealt with the following week. It told me that management would respond on Monday, which is completely unacceptable during an emergency water outage. I had no water for 3 days & on Monday the actual human manager waffled on why it wasn't immediately fixed & thought it was cute (he giggled & got excited) that I discovered that the assistant manager was now an AI bot.
And just yesterday, I got an unsolicited text from an unknown number that looks exactly like a phishing scam attempt, except that it was sent by the assistant manager AI bot. The text said that I had $130 in unpaid rent & had links to remedy it. WHAT?!! First, it's illegal in CA to give a tenant notice that way. Second, it looked exactly like a phishing scam attempt. I obviously didn't click the links, but I did parse them & found that they belonged to EliseAI. This also happened a month after the human manager gave out a notice about back rent that I had already asked about. He told me I had $0.00 debt on the books. So why the AI bot phishing attempt?
I perused EliseAI's privacy policy and there is no way that I will be knowingly feeding any PII into it.
I haven't tracked down the manager yet to give him a piece of my mind. But in what world is this kind of activity OK? How are non-tech savvy folks going to survive these things? Especially the large non-English speaking elderly population in my building. As far as I can see (I live in SF & am surrounded by it), we're doomed.