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To clarify, I wasn't criticizing your approach or product, more responding to the people dismissing the problem you are solving. Regarding my experience, I hav
by kianN 2mo ago
To clarify, I wasn't criticizing your approach or product, more responding to the people dismissing the problem you are solving.
Regarding my experience, I have done a fair amount of work in the contact center space with long calls. I used statistical Bayesian approaches which I found to be much more resilient especially on long documents than embeddings/transformers. It also provided a joint modeling foundation for classification with much lower label requirements than BERT or traditional ML.
- laalshaitaan 2mo agoim hearing this for the first time and damn! i just told this to my cofounder/cto and he said hes gonna give this a shot in the coming days. damn, i read bayesian in statistics like years ago, never thought itll come back this way
- kianN 2mo agoHappy to chat more in depth if more details would be helpful. I think my contact info is accessible from my HN profile.