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I remember trying to cancel NYT subscription a few years back and it was almost impossible. I didn't expect it from such a reputable establishment.
by kombine 2mo ago
I remember trying to cancel NYT subscription a few years back and it was almost impossible. I didn't expect it from such a reputable establishment.
- bertil 2mo agoAs someone who doesn’t live in the US, it was hilariously impossible: you had to call on the phone a number in New York, which never picked up, so you had to pay hours of internal call, or send a fax, something I hadn’t done in two decades… Thankfully, I had a bank that used technology from this century, including a disposable credit card number. I stopped paying and that lead them to them calling me.
- jonathanlydall 2mo agoThis is where getting it via Apple’s App Store is nice for consumers. I (a non-American) had a NYT subscription through the iOS app some years back and cancelling it (like any other subscription through the App Store) was as as simple as: - Open Settings - Tap my account - Tap Subscriptions - Tap the New York Times option (or whatever it’s called) - Tap Cancel While the gate keeper aspect of Apple may not be good in many ways, at least we get this kind of benefit from it.
- everybodyknows 2mo agoDoes buying through the Apple store also get you access to the web site (in case you're disloyal enough to also use non-Apple hardware)?
- jonathanlydall 2mo agoI can’t recall for sure, maybe.
- phyzome 2mo agoI ended up having to dispute credit card charges from Patreon because I couldn't solve captchas needed to log in or to talk to support. I won, but it was an annoying process, and now I use disposable/virtual cards.