Thanks for this. As a 30+ years software developer, I empathize with your pain, understand your points, etc. I also am old-school and would expect reasonable s

Thanks for this. As a 30+ years software developer, I empathize with your pain, understand your points, etc. I also am old-school and would expect reasonable support / fixes from $200+ software packages back in the day. These days, for apps? I use like 3 on my phone, so I'm not the target consumer..