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Wait I'm Belgian and it is basically unheard of that a company cannot answer a customer's message for a month. If it is a small company, then the owner will an
by valesco 3mo ago
Wait I'm Belgian and it is basically unheard of that a company cannot answer a customer's message for a month.
If it is a small company, then the owner will answer. If it is bigger, holidays will be planned so that no interruption will occur.
Companies can close completely for a week, usually between Christmas and New Year. That's all.
- nkmnz 3mo agoI was referring to (mostly) internal projects in "German Mittelstand". Some of them with external partners. Customers might have the same problem, though, if they rely on the expertise of a single specialist. Regular customer support is usually available 8 hours per day, 5 days per week, but that's not what I was referring to. They usually don't manage projects.
- dopidopHN2 3mo agoAnd its the same in my experience in France. Companies want to survive. But I stand by my ( bad ) joke on our ( beloved ) German neighbors!