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I have deployed very successful LLM based software that reads sales people emails and inserts orders, or stuff akin to orders, in the rest of the systems. Can y
by dada216 3mo ago
I have deployed very successful LLM based software that reads sales people emails and inserts orders, or stuff akin to orders, in the rest of the systems.
Can you write me a regex that parses a messy human email thread and produces a clean JSON with all the order details?
It's been working for a year with less than 3% error rate, better than what the humans themselves were doing.
- chairmansteve 3mo agoInteresting. A web form completed by the sales people would not have sufficed? I guess it's the backend interfaces to multiple systems that's the difficult part?
- tomnipotent 3mo agoA web form assumes the input is or can be made structured, or that you have a user that is willing to fill in a form (vs. writing an email). An LLM is great at taking free-form/unstructured content and mapping it nicely to a structured surface area.
- mxschumacher 3mo agoit's astounding how much of human work are tasks like the one you have described here. Dancing around messy interfaces because nobody bothered to properly standardize and automate