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They seemed to have changed the wording since you posted the comment, now specifying exactly 30 days with seemingly no exceptions. These terms seem to be updat

by kitchi 3mo ago

They seemed to have changed the wording since you posted the comment, now specifying exactly 30 days with seemingly no exceptions. These terms seem to be updated at-will, so I'll take that with a grain of salt however.

ryanisnan 3mo ago
That's strange. Even in my hobby-toy app, I have a TOS that I bump whenever the terms meaningfully change, and in my app, it forces a re-acceptance of the new terms before using the app again.
- abustamam 3mo ago
  You mean your terms don't just say "these terms may change at any time and your continued use of this site implies acceptance??" /s
  - isodev 3mo ago
    > continued use of this … implies acceptance One of the biggest crimes in tech world
Hamuko 3mo ago
[dead]
SilverElfin 3mo ago
Where are you seeing that updated version?
cornholio 3mo ago
I'm not sure they can actually respect that 30 days absolute commitment. Let's say some internal tool flags a suspect conversation, it bubbles up and a human operator reads it and it looks like evidence of a crime. Then, that employee is legally bound in many jurisdictions to prevent the destruction of that piece of evidence. It's one thing to commit to a "everything is deleted when you press delete" automatic policy. It's quite another to say "we'll keep some stuff for up to 30 days, look inside it for any malfeasance, then pinky promise we'll delete it".
- agroot12 3mo ago
  They write "We will require 30-day retention for all traffic on Mythos-class model". For potentially criminal content, maybe it's not "we", but "the authorities" that require the retention? ... and now I wonder if "we require retention" leaves the door open to retention that is not required, but let's say convenient.
- brookst 3mo ago
  It generally goes without saying that legal obligations must be met. Before this 30 day policy they already had to comply with subpoenas and government retention requests. Same with CSAM policies for any cloud provider. Doesn’t matter what the retention policy says, if the law says otherwise, the law wins. And there is no obligation to spell out every law in every country that might change how data is handled.
- yencabulator 3mo ago
  It's probably been updated several times (why does it even matter what it says now if they can update the terms at will), but now it says: > After 30 days, the data is deleted automatically, except in the rare cases where it's part of a safety investigation or we're legally required to keep it.
JaszHere 3mo ago
That's only in the summary, farther down it says > After 30 days, the data is deleted automatically, except in the rare cases where it's part of a safety investigation or we're legally required to keep it.
mkl 3mo ago
From https://support.claude.com/en/articles/15425695-covered-models https://support.claude.com/en/articles/15425695-covered-mode..., emphasis mine: > Prompts and model completions are retained for at least 30 days and then automatically deleted, unless they are subject to a safety investigation or we are legally required to maintain them. They keep it as long as they want.
mikestorrent 3mo ago
Yep. They changed the terms, which needs legal review in my org, but the Fable model was available immediately, so of COURSE people have to go and flock to it to see how much better it is. Amazing how easy it is to spend five figures on demand and have very little to show for it; meanwhile when I want to buy a piece of enterprise software for 40-50k/year I have to spend weeks or months building the case, providing justification for ROI etc.
- SilverElfin 3mo ago
  Do you know where I can find it before and after of the terms? To me it looks like the same as it was.

by kitchi 3mo ago

ryanisnan 3mo ago

That's strange. Even in my hobby-toy app, I have a TOS that I bump whenever the terms meaningfully change, and in my app, it forces a re-acceptance of the new terms before using the app again.

abustamam 3mo ago
You mean your terms don't just say "these terms may change at any time and your continued use of this site implies acceptance??" /s
- isodev 3mo ago
  > continued use of this … implies acceptance One of the biggest crimes in tech world

Hamuko 3mo ago

[dead]

SilverElfin 3mo ago

Where are you seeing that updated version?

cornholio 3mo ago

I'm not sure they can actually respect that 30 days absolute commitment. Let's say some internal tool flags a suspect conversation, it bubbles up and a human operator reads it and it looks like evidence of a crime. Then, that employee is legally bound in many jurisdictions to prevent the destruction of that piece of evidence. It's one thing to commit to a "everything is deleted when you press delete" automatic policy. It's quite another to say "we'll keep some stuff for up to 30 days, look inside it for any malfeasance, then pinky promise we'll delete it".

agroot12 3mo ago
They write "We will require 30-day retention for all traffic on Mythos-class model". For potentially criminal content, maybe it's not "we", but "the authorities" that require the retention? ... and now I wonder if "we require retention" leaves the door open to retention that is not required, but let's say convenient.
brookst 3mo ago
It generally goes without saying that legal obligations must be met. Before this 30 day policy they already had to comply with subpoenas and government retention requests. Same with CSAM policies for any cloud provider. Doesn’t matter what the retention policy says, if the law says otherwise, the law wins. And there is no obligation to spell out every law in every country that might change how data is handled.
yencabulator 3mo ago
It's probably been updated several times (why does it even matter what it says now if they can update the terms at will), but now it says: > After 30 days, the data is deleted automatically, except in the rare cases where it's part of a safety investigation or we're legally required to keep it.

JaszHere 3mo ago

That's only in the summary, farther down it says > After 30 days, the data is deleted automatically, except in the rare cases where it's part of a safety investigation or we're legally required to keep it.

mkl 3mo ago

From https://support.claude.com/en/articles/15425695-covered-models https://support.claude.com/en/articles/15425695-covered-mode..., emphasis mine: > Prompts and model completions are retained for at least 30 days and then automatically deleted, unless they are subject to a safety investigation or we are legally required to maintain them. They keep it as long as they want.

mikestorrent 3mo ago

Yep. They changed the terms, which needs legal review in my org, but the Fable model was available immediately, so of COURSE people have to go and flock to it to see how much better it is. Amazing how easy it is to spend five figures on demand and have very little to show for it; meanwhile when I want to buy a piece of enterprise software for 40-50k/year I have to spend weeks or months building the case, providing justification for ROI etc.

SilverElfin 3mo ago
Do you know where I can find it before and after of the terms? To me it looks like the same as it was.