6 ms·
Unpleaseant experience and all, but sounds like complaining about not reading the full terms and then being shocked after the first bill, which is ok if you are
by yowo 3mo ago
Unpleaseant experience and all, but sounds like complaining about not reading the full terms and then being shocked after the first bill, which is ok if you are buying a personal service, but that's a no-no in business.
The argument of "like many early startup do, we oversaw this and ignored that" doesn't really make it better.
- Hikikomori 3mo agoWhy would it be ok if you're buying a personal service?
- inigyou 3mo agoMost countries have consumer protection laws, but they're only for consumers, due to the usual power imbalance. Power is expected to be balanced in B2B transactions - your lawyers spent as much time ensuring you weren't scammed as theirs spent trying to scam you - so there's no protection law about that. You get whatever the contract says you get.
- Hikikomori 3mo agoKinda sounds like the post I replied to was ok with companies scamming or using dark patterns on consumers. Even if they're better protected it's not like it's perfect.
- inigyou 3mo agoI read it as it's okay to complain if it happens with a personal service but for B2B your complaint is invalid.