This misses out on what AI (when used properly) can do. If I build my own CRM that uses off the shelf AI (collects form data, searches for relevant social media

This misses out on what AI (when used properly) can do. If I build my own CRM that uses off the shelf AI (collects form data, searches for relevant social media and company information, builds a dossier on the person etc – all fairly simple things to do with the right tools) and it does ALL the things that Salesforce does (and more) at a fraction of the price, I no longer need Salesforce. And if improving my AI-based program requires no code, just more refined instruction sets, I don’t need devs. If I do the same thing for email, marketing, social posting etc. I can then run a business with tools that I tell how they should work, and that do a better job than those in the SaaS marketplace. At that point, I am not just replacing jobs, I am replacing companies. Maybe your job isn’t at risk of being replaced, but your entire organization is.