No. I would have been far more upset about a vague response. I was still upset that they don't do anything about it. (it took a bit of back-n-forth to get a cl

No. I would have been far more upset about a vague response. I was still upset that they don't do anything about it. (it took a bit of back-n-forth to get a clear answer, but I did get a clear one. Their support is still excellent from my experience and communicate well)