6 ms·
I don't think you're typically told why for these things, and it's mostly automated from what I can tell. The automated systems make mistakes but more important
by array_key_first 4mo ago
I don't think you're typically told why for these things, and it's mostly automated from what I can tell. The automated systems make mistakes but more importantly they're completely opaque. Nobody, not even Google, knows how they work exactly.
- potatoman22 4mo agoGoogle should know why a human accepted the automated suggestion, or if and why there wasn't any human oversight in the first place.
- okanat 4mo agoGoogle knows and wants that there is no oversight. Don't do business with any big tech, if you don't want this kind of incidents.
- stingraycharles 4mo agoAWS and Microsoft don’t do this, not like this.
- pocksuppet 4mo agoAWS does it, but only for small customers, not for big customers without a human review. Azure is just so broken they don't have to suspend your account to cause an outage.
- advisedwang 4mo agoGoogle knows why there is no human oversight: because that is expensive (both in terms of the labor doing review and the ongoing fraud likely happening while the human review happens).
- llmslave 4mo agoFor big accounts, like railway, zero chance this was a handsoff fully automated ban
- x0x0 4mo agoThat assumes a competent org. If this were aws, I fully believe that. At gcp it's entirely plausible.
- mjcl 4mo agoReally? This isn't the first time their automation took down a big customer (UniSuper in 2024) by accident. In that case the automation actually deleted the resources and GCP had to recover them.
- llmslave 4mo agoI have worked inside major cloud providers, it doesnt work like this