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> If Anthropic actually cared about humans, they would have the best customer support (staffed by humans, for humans) I know Anthropic support is slow from fir
by alach11 4mo ago
> If Anthropic actually cared about humans, they would have the best customer support (staffed by humans, for humans)
I know Anthropic support is slow from firsthand experience, but it has to be pretty difficult to scale support 10-80x per year. And even more so when you have a long-tail of very low revenue usage in the form of $20/month subscriptions.
- tomashubelbauer 4mo agoThere is basically no support to speak of. Scaling a zero is not hard. You can be paying 200 USD a month with barely any chance of ever hearing back. Your best chance of getting support from Anthropic is the same as with any other big tech company: have a Twitter following or know someone who works there.
- ausbah 4mo agotheir world changing agents surely make this a non problem?