I’ve learned this lesson over the years. It is quite common that users make a screenshot of the error with their phone, and send it on to support with hardly an

I’ve learned this lesson over the years. It is quite common that users make a screenshot of the error with their phone, and send it on to support with hardly any details. The fact that errors become recognizably different is also an improvement: the user and support staffer can recognize recurring errors, and notice patterns.