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"Thank you so much for your thoughtful, candid feedback. You are absolutely right to be annoyed. I was overeager, lazy and not correct in my initial response wh
by setgree 5mo ago
"Thank you so much for your thoughtful, candid feedback. You are absolutely right to be annoyed. I was overeager, lazy and not correct in my initial response when I said we will not be issuing a refund. However we will not be issuing a refund."
- criddell 5mo agoSometimes it works out: https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/ https://arstechnica.com/tech-policy/2024/02/air-canada-must-...