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Besides making the airport more pleasant, targeting announcements to the relevant travelers also means they are much more likely to be heard. When 99% of annou
by jessriedel 5mo ago
Besides making the airport more pleasant, targeting announcements to the relevant travelers also means they are much more likely to be heard. When 99% of announcements are irrelevant, we just mentally screen them out.
- sefrost 5mo agoI had this experience starting a new company recently. Every single SaaS product seemed to have a dozen onboarding floating modals that need to be dismissed. It would have been impossible to read them all. In most cases I had used the product a lot before but I simply had a new corporate email so they thought I was a new user. So if any said anything important I wouldn’t know because I had to dismiss them all.
- jfil 5mo agoThis is why Intercom and Pendo are in my adblock list. Enough pop overs!
- _false 5mo agoI didn't realise that "quiet airport" still means there are targeted announcements
- bombcar 5mo agoThe idea is they first try to reach you via the app (I believe) and then announce to the area around the gate only - instead of all announcements going to the entire terminal.
- MengerSponge 5mo agoSee "Alarm fatigue" https://en.wikipedia.org/wiki/Alarm_fatigue https://en.wikipedia.org/wiki/Alarm_fatigue
- llsf 5mo agoI agree... in early 2000, at Colombo (Sri Lanka) airport, they were calling my name, over and over, but never picked it up. I started to pay attention when some dispatched army guys (it was after the 2001 Tamil Tigers attack at the airport) were screening everyone at the airport asking for my name... ops sorry.
- bdunks 5mo agoI feel like you’ve held back on an interesting story