Same thing happened to me in January. Never heard back from them after submitting the google form. A few weeks ago I went through the subscription flow again an

Same thing happened to me in January. Never heard back from them after submitting the google form. A few weeks ago I went through the subscription flow again and the 'account disabled' message was no longer there. Didn't go through with the payment so it's possible I would have been blocked at that point but it looked like my account had been re-enabled. I think you just have to play the waiting game unfortunately.