18 ms·
Currently having this issue, two critical tickets. Ticket A: Elevated Response times for Server A outside of allowed tolerance, people experiencing timeouts T
by kaelyx 5mo ago
Currently having this issue, two critical tickets.
Ticket A: Elevated Response times for Server A outside of allowed tolerance, people experiencing timeouts
Ticket B: Change the colour of a button
I wish Ticket B Submitter could see the ticket before them to gauge what critical actually means.
- lobsterthief 5mo agoThis is why the user can’t be trusted to assign severity. Incentives across teams aren’t aligned and they don’t have visibility into other issues even if they were aligned.