Never understood this about Amazon. Alexa is a perfect example. When the Echo devices came out around 10 years ago they blew people away with voice UI, and yet

Never understood this about Amazon. Alexa is a perfect example. When the Echo devices came out around 10 years ago they blew people away with voice UI, and yet the Alexa app was and is a poorly made web wrapper with car infotainment levels of menu-driven UX. Any chance they had of making Alexa a real consumer product died with that piss poor app and the clumsy way they implemented Skills.