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My takeaway is there is no bug. My takeaway is that his test email bounced because he didn't have the reputation Viva does. Emails are handled on a reputation b
by that_guy_iain 7mo ago
My takeaway is there is no bug. My takeaway is that his test email bounced because he didn't have the reputation Viva does. Emails are handled on a reputation basis, this is why we use email service providers like Sendgrid, Mailgun, Postmark, etc.
- flerchin 7mo agoI think that's a misunderstanding of the tale. Viva sent a "click here to verify your email" to OP. That email never arrived because Google rejected it for missing a header. OP tried to tell viva, but they don't wanna hear it because OP worked around it.
- yatac42 7mo ago> My takeaway is that his test email bounced What test email? I see no mention of a test email in the blog post. The mail that bounced was the one with the verification link from Viva.
- that_guy_iain 7mo agoSo you think he had access to Viva's email servers to see the response? No, he clearly tested it himself and used his credentials to send it.
- bn-usd-mistake 7mo agoThe log line is from Google Workspace which exposes it to its customers for incoming mail
- thatha7777 7mo agoThank you! I added a screenshot of the Google Workspace Admin log screen... just becuase.
- Johnny555 7mo agoIt always amazes me how people can read a blog post like this one that has a clear description of the problem with a log excerpts demonstrating the problem, and then people will confidently make up a completely different scenario that was not mentioned at all and blame the problem on that.
- that_guy_iain 7mo ago[flagged]
- bn-usd-mistake 7mo agoI wish I had your confidence in life
- udlwjfhos 7mo ago> I decided to dig into Google Workspace's Email Log Search to see what was happening on the receiving end. It amazes me that you can read an article and draw the exact wrong conclusions
- PaulDavisThe1st 7mo agoPretty certain that you're wrong. TFA shows an excerpt from the email log for his google workspace account, showing the bounce of email sent from viva.com. Then, TFA states that he switched "the account" (his viva.com account) from using his GWorkspace address to a personal @gmail.com address, and asked viva to send another verification email. That one arrived. At no point does TFA describe the author themselves sending a test email.
- thatha7777 7mo agoI've added a screenshot at the end of the blog post just to clarify that.
- basilikum 7mo agoPlease read the blog post you are making such strong claims about.
- xp84 7mo agoYeah. I think email receiving is a game of exceptions… the email receivers (In the business world it’s essentially just MSFT and GOOG of course) answer to the addressees because they are the customer, and those customers will start to shriek if their inbox doesn’t receive “Important Messages.” But GOOG or MS have no leverage over the senders in this case so they just add an exception: “if IP range is just right and message fault ___ is present, fix message” (or otherwise allow) Of course, they do have leverage over “marketing email” senders since they can block it and no one will complain, so those senders always have impeccable compliance with every year’s new “anti-spam standard.”
- patja 7mo agoApple is another major player in the email receiving game for consumers. And they are awful, by far the worst of all the big providers. They do not send dmarc reports and they make it very difficult to tell why they accept some email and not others.
- thatha7777 7mo agoWhat test email? https://atha.io/_next/image?url=%2Fstatic%2Fblog%2F2026%2Fviva-email-log.png&w=1080&q=75 https://atha.io/_next/image?url=%2Fstatic%2Fblog%2F2026%2Fvi...