Reminded of Dan Luu's post on the Normalization of Deviance (2015, https://danluu.com/wat/ https://danluu.com/wat/) "There's the company with a reputation for

Reminded of Dan Luu's post on the Normalization of Deviance (2015, https://danluu.com/wat/ https://danluu.com/wat/) "There's the company with a reputation for having great engineering practices that had 2 9s of reliability last time I checked..." Now it's 2026, and customers are grudgingly accepting zero 9's of reliability.