This sucks big time !! I'd be so pissed if this was me ! I've mailed amazon to hear if this is the norm. I don't really expect a response, but hopefully a few

This sucks big time !! I'd be so pissed if this was me ! I've mailed amazon to hear if this is the norm. I don't really expect a response, but hopefully a few 1000's emails like that will at least let them give the situation more attention ?