I wouldn't be surprised if they did this to lower the support workload, since I have several 2.4Ghz devices that fail to connect to WiFi at all if I put both ba

I wouldn't be surprised if they did this to lower the support workload, since I have several 2.4Ghz devices that fail to connect to WiFi at all if I put both bands on the same SSID. I intentionally separated them for that reason and portable devices like phones know how to switch between multiple SSIDs based on signal strength anyway.