6 ms·
When customers ask when feature X will be ready, they sure have an idea of done in their mind.
by chrisfosterelli 8mo ago
When customers ask when feature X will be ready, they sure have an idea of done in their mind.
- nradov 8mo agoSure, so extract the customer's definition of done as part of requirements analysis process and write it down. Get them to agree in writing, including the explicit exclusion of other things that aren't part of their idea of done.