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This was my thoughts. As a customer it feels like you don't care about me and just want to, usually, advertise your new services to me. Even if the email reply
by ookware 14y ago
This was my thoughts. As a customer it feels like you don't care about me and just want to, usually, advertise your new services to me.
Even if the email reply went to a "call centre" of some description I think it would present a better image than "we don't care about what you think, just give us money".
- ljf 14y agoIndeed - the most confusing for me are those that have a 'no reply' but then contain email addresses in the body of the email - yahoo do that for their groups. There was a good article on no-replies on HN a while back, but I can't seem to find it.