Great product but quite onerous pricing / rates. As a fellow bootstrapper the lack of flexibility when it came to dealing with customer service was super frust

Great product but quite onerous pricing / rates. As a fellow bootstrapper the lack of flexibility when it came to dealing with customer service was super frustrating. I referred a few fellow founder friends to them early on but now have made it a priority to switch to an alternative. Congrats on the 65% margins though!