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Salesforce is B2B and a complex software. I wouldn’t expected them to layoff that much support. Surprising. They should be empowering their support staff with A
by saos 9mo ago
Salesforce is B2B and a complex software. I wouldn’t expected them to layoff that much support. Surprising. They should be empowering their support staff with AI tools to improve customer experiences.
Though I’m a bit surprised they have that much support staff.
- throwaway613745 9mo agoCustomer experience is secondary to making the C-suite more money.