The AirBnB service made a bad situation worse by insisting that I pay for cancellation when I had no choice but to cancel as the host wasn't there! Again, it s

The AirBnB service made a bad situation worse by insisting that I pay for cancellation when I had no choice but to cancel as the host wasn't there! Again, it shows that AirBnB is risky thing to do when travelling with kids, in a foreign country... but I repeat myself.