5 ms·

Sorry, We Can't Join Your Slack

• mrbbk 10mo ago
  Six years later, we still haven't joined your Slack.
• JohnFen 10mo ago
  A customer asking you to join their slack seems like an outrageous ask on the face of it. Every slack channel joined is a fairly heavy additional burden. I'd say "no" as well.
  • mrbbk 10mo ago
    You'd be surprised how common of a request it is!
    • JohnFen 10mo ago
      That's amazing. I've yet to get that request (I get the opposite -- customers wanting to join my slack channel -- which makes more sense to me).
      • mrbbk 10mo ago
        If you run a digital product, having a Slack/Discord is a good way to let people get help, it makes a lot more sense.