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Wow, have you checked out the comments on that page? Virtually zero congratulatory messages, just many, many self-entitled people bemoaning the "downfall" of th

Wow, have you checked out the comments on that page? Virtually zero congratulatory messages, just many, many self-entitled people bemoaning the "downfall" of the company. Good on Nik Software I say, they worked hard for this, let them enjoy it.

fallenapple 14y ago
Interesting viewpoint. On the contrary, I would argue that if there was any sign of "self-entitlement" it would be in the case of a software company (hypothetically; not this one) that ignored its customers, the same ones who enabled it to remain a going concern long enough, so that, one lucky day, they could attract the attention of wealthy suitor and "make a grand exit". "Dear customers: Thanks for your business, we being acquired and we can retire now. Internet Ad Sales, Inc. will handle all your further needs. See ya!" I do not see this as "self-entitlement" in some negative sense. There's nothing wrong with it. It's just how business works. However, customers have a reason to lament if they lose the utility of a product they like. To accuse them of "self-entitlement" for lamenting that loss does not make any more sense than accusing the business owners of "self-entitlement" for selling their business in order to enjoy a windfall. If you are like this company, then you cannot make a "grand exit" without customers to get you to that point where someone acquires you. You needed those customers. They are "entitled" to what they've paid for the product/services and nothing more. But if you treat customers poorly you might find they leave you for a competitor. So, some companies may also believe that customers are "entitled" to respect, even though the company is under no obligation to show it. This is because the company realizes it needs those customers. I wonder if what is the attitude of most web startups. Is it like that of the parent comment?

fallenapple 14y ago

Interesting viewpoint. On the contrary, I would argue that if there was any sign of "self-entitlement" it would be in the case of a software company (hypothetically; not this one) that ignored its customers, the same ones who enabled it to remain a going concern long enough, so that, one lucky day, they could attract the attention of wealthy suitor and "make a grand exit". "Dear customers: Thanks for your business, we being acquired and we can retire now. Internet Ad Sales, Inc. will handle all your further needs. See ya!" I do not see this as "self-entitlement" in some negative sense. There's nothing wrong with it. It's just how business works. However, customers have a reason to lament if they lose the utility of a product they like. To accuse them of "self-entitlement" for lamenting that loss does not make any more sense than accusing the business owners of "self-entitlement" for selling their business in order to enjoy a windfall. If you are like this company, then you cannot make a "grand exit" without customers to get you to that point where someone acquires you. You needed those customers. They are "entitled" to what they've paid for the product/services and nothing more. But if you treat customers poorly you might find they leave you for a competitor. So, some companies may also believe that customers are "entitled" to respect, even though the company is under no obligation to show it. This is because the company realizes it needs those customers. I wonder if what is the attitude of most web startups. Is it like that of the parent comment?